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About Wesfil Australia

Wesfil Australia Pty Ltd

Wesfil has been a part of the Australian automotive aftermarket since 1984 when manufacturing began in Western Australia. In 1985 the business was taken over by Terry Cooper who relocated operations to the Northern Beaches of Sydney, where the Head Office is still based. In 1996 Wesfil became part of the automotive division of GUD Holdings Ltd, and formally became known as Wesfil Australia Pty Ltd.

Since then, Wesfil has continued to expand and thrive in a market that continues to demand quality, range and good old fashioned customer service.

NATIONWIDE WARRANTY

Quality Assurance

Wesfil Australia Pty Ltd sources its air, oil and fuel filters from quality assured suppliers who manufacture to meet the performance requirements appropriate to the application. These suppliers have attained international certifications including:

ISO 9001:2000 ISO/TS 16949:2002

ISO/TS 16949:2002 is a quality management system standard specific to the automotive industry, which includes all the requirements of the ISO 9000 quality management system standard verbatim. In addition, the standard combines the AVSQ (Italian), EAQF (French) and VDA 6.1 (German) automotive requirements. ISO/TS 16949, coupled with customer-specific requirements, defines the quality system requirements for use in the automotive supply chain. In April 2002, a new revised standard ISO/TS 16949:2002 was introduced. It replaced ISO/TS16949:1999 based on ISO 9001:1994, and is intended to be an alternative to QS-9000:1998 and other national automotive OEM supplier requirements. QS-9000:1998 was officially phased out as of December 15, 2006, and has been replaced by the ISO/TS 16949:2002 standard.

New Car Warranty

Under the Trade Practices Act, dealers cannot limit their statutory warranty obligations or claim the statutory warranty is void if the vehicle is appropriately serviced by someone other than the dealer or its agent. This applies to new and second hand vehicles (except those sold at auction). The consumer needs to ensure that the selected service centre employs qualified staff, the servicing complies with manufacturer’s specifications and uses genuine or appropriate quality goods. Wesfil/Cooper branded products are manufactured to stringent quality standards and are covered by the Wesfil/Cooper nationwide warranty.

Warranty Statement

This is a voluntary statement of the warranty policy practiced by Wesfil Australia Pty Ltd. It does not exclude any statutory warranties.

Wesfil Australia Pty Ltd warrants any Wesfil/Cooper/Nippon Max/Crosland branded product to be free from defects in material and workmanship.

This warranty is subject to the installation of the product in accordance with the approved instructions and to the product being used and regularly changed in accordance with the vehicle manufacturer’s recommendations. The Wesfil/Cooper warranty includes the replacement of any Wesfil/Cooper/Nippon Max/Crosland product found to be defective. Should any engine or equipment be damaged as a result of the use of a proven defective product, Wesfil Australia Pty Ltd will pay to restore the engine or equipment to a condition equivalent to the state of the engine or equipment immediately prior to the damage. Consequential damage claims will not be covered by this Warranty.

A condition of this warranty is the prompt notification of details of any claim and submission of the product for inspection by Wesfil Australia Pty Ltd or its agents.

This warranty covers product fitted to vehicles in original condition. Wesfil Australia Pty Ltd does not warrant product fitted to any vehicle that has been changed or modified from original specification. This warranty does not cover any product that has been subject to misuse, neglect, negligence, accident or any other external factor outside the control of Wesfil Australia Pty Ltd or that has been improperly maintained, operated or installed.

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